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Book AppointmentsFaster Than Everfrom Any Device

Create, edit, and manage appointments in seconds from the diary, a client profile, or the online booking portal — with real-time availability and instant client confirmation.

play_circleWatch the Tutorial

Book Appointments Faster Than Ever from Any Device

Create, edit, and manage appointments in seconds from the diary, a client profile, or the online booking portal — with real-time availability and instant client confirmation.

play_circle_filled
Tutorial · ClinicSoftware.com
event_availableAppointment Booking Flow
APPOINTMENT BOOKING Hydrafacial Signature · 60 min · £95 Step 1/3 SELECT DATE & TIME 09:00 10:30 ✓ 12:00 14:30 👤 Sarah Mitchell — VIP Client Last visit: 2 weeks ago · 34 visits total Dr Emma R. · Room 2 · Wed 14 Feb · 10:30 £95 CONFIRM BOOKING → Auto confirmation SMS + email sent instantly
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At a Glance
Booking an appointment in ClinicSoftware.com means selecting the client, treatment, staff member and time, then confirming — the diary reserves the slot and the client is confirmed automatically. It works the same whether staff book at the desk or a client books online.

How do you book an appointment?

You choose the client, the treatment, an available staff member and a time, and confirm. The slot is held in the live diary and a confirmation goes out automatically. ClinicSoftware.com keeps everything in sync.

What happens once an appointment is booked?

The client receives an instant confirmation and enters the reminder sequence, and the slot is locked in the diary so it cannot be double-booked.

Frequently Asked Questions
How do I book an appointment?
Choose the client, treatment, staff member and time, and confirm. ClinicSoftware.com holds the slot and confirms the client automatically.
Can clients book their own appointment?
Yes. Online booking lets clients pick a treatment and time, syncing to the diary like a staff booking.
What happens after booking?
The client gets an instant confirmation and enters the reminder sequence; the slot is locked in the diary.
Can it be double-booked?
No. A booked slot is held in the live diary so it cannot be taken twice.
How It Works in ClinicSoftware
01
Select the client and treatment
02
Choose an available staff member and time
03
Confirm the booking
04
Automatic confirmation and reminders follow

ClinicSoftware's booking engine lets you create a new appointment in just three clicks. Search for a client, pick a service and therapist, and choose from real-time available slots. The system automatically checks room availability, therapist working hours, and any existing bookings. Confirmations are sent instantly via SMS and email, and the appointment appears in the diary immediately — no refresh needed.

How It Works
01
Click the New Appointment button or tap any empty slot in the diary view.
02
Search for and select your client, or create a brand new client record on the spot.
03
Choose the service, duration, and preferred therapist or treatment room.
04
Review the available time slots shown in real time and click one to select it.
05
Confirm the booking — an SMS and email confirmation is dispatched to the client automatically.
Key Features
event_available Real-time availability
event_available Multi-therapist diary view
event_available Automatic room assignment
event_available Instant SMS confirmation
event_available Online self-booking portal
event_available Waitlist management
event_available Recurring appointment support
event_available Group and couple bookings
Pro Tips
lightbulb Use the colour-coded diary to instantly spot which therapist has a free slot at a glance.
lightbulb Enable online booking so clients can book 24 hours a day without calling, reducing admin by up to 40 percent.
lightbulb Set a minimum advance booking period to prevent last-minute gaps you cannot realistically fill.
lightbulb Add internal staff-only notes to any appointment so the therapist knows exactly what to prepare beforehand.
Feature Illustration
imageBooking An Appointment
BOOKING AN APPOINTMENTFEBRUARY 2025MTWTFSS10NEW BOOKINGClientSarah M.ServiceHydrafacialStaffEmmaTime10:00 AMCONFIRM ✓SMS + Email confirmation sent automaticallyFEATURE PREVIEWLEARN MORE
Feature illustration